Phönix Hotel | Hotel in Bergneustadt

| 8.3 (784 Reviews) |   Pet Friendly  5 Bathrooms  12 Guests
Bergneustadt Hotel | Phönix Hotel

Hotel in Bergneustadt

This 4-star hotel in Bergneustadt is surrounded by scenic Bergisches Land countryside. Guests at Phönix Hotel enjoy free use of the 1969 ft² spa with sauna, gym and swimming pool. The bright rooms at Phönix Hotel Bergneustadt all include a seating area with flat-screen TV as well as a modern bathroom. Free Wi-Fi is available in the whole hotel. A rich buffet breakfast and selection of regional cuisine are served in the Phönix’s restaurant, which features a modern design. Drinks are also served in the bar or on the restaurant terrace. Guests can go hiking or cycling here in the Bergisches Land countryside. On-site leisure facilities include billiards/pool, table football and tennis. The Phönix Bergneustadt offers free bicycle storage and free parking for motorbikes and cars. Cologne is a 45-minute drive away via the nearby A4 motorway.

Phönix Hotel is located in Bergneustadt.

This 53 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Spa, Toiletries, and several others. This is a 4 star rated property and has over 784 reviews with the average score of 8.3 . Coming to Bergneustadt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 53 Bedrooms Hotel if you want to learn more about this place in Bergneustadt. These details are authentic, as they are provided by our partner, booking.com.

This Phönix Hotel in Bergneustadt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Phönix Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
  • Coffee house on site
  • Snack bar
  • Fruit
Parking
  • Free parking
  • Accessible parking
  • Parking
  • Parking on site
  • Electric vehicle charging station
  • Private Parking
Activities
  • Pedicure
  • Darts
  • Spa
  • Turkish/Steam Bath
  • Indoor pool (year-round)
  • Body scrub
  • Spa facilities
  • Body treatments
  • Hiking
  • Indoor pool
  • Cycling
  • Spa/Wellness packages
  • Beauty services
  • Playground
  • Locker rooms
  • Facial treatments
  • Sauna
  • Manicure
  • Spa lounge/Relaxation area
  • Massage
  • Pool table
  • Body wrap
  • Fishing
  • Hair treatments
  • Water sports facilities on site
  • Fitness
  • Steam room
  • Canoeing
  • Ping-pong
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
  • Indoor play area
General
  • Family rooms
  • Elevator
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Heating
  • Hypoallergenic room available
  • Smoke-free property
  • Pet friendly
  • Soundproof rooms
  • Non-smoking rooms
Guest Services
  • Pet bowls
  • Pet basket
  • Tour desk
  • Meeting/Banquet facilities
  • Vending machine (drinks)
  • Shuttle service (additional charge)
  • Vending machine (snacks)
  • Laundry
  • Ironing service
  • Room service
  • Fax/Photocopying
  • Baggage storage
  • Packed lunches
  • Shared lounge/TV area
  • Shuttle service
  • Daily housekeeping
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Garden
  • Sun deck
  • Outdoor furniture
  • Picnic area
  • Terrace
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Fire extinguishers
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Beach umbrellas
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

Reviews

Value for money:
8.14
Location:
8.51
Staff:
8.78
Facilities:
8.14
Comfort:
8.45
Cleanliness:
8.65
Sebastian
Feb 24, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Single Room
Room Type: Single
Room Size: 18 m2
1 Twin bed(s) Bed
Single Room

Bathroom

Hairdryer, Towels, Private bathroom, Toilet, Toilet paper, Bathrobe, Shampoo, Body soap, Shower

General

Trash cans, Safe, Heating, Laptop safe, Hypoallergenic, Carpeted

Media & Technology

Cable channels, Radio, Satellite channels, Flat-screen TV

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room amenities

Non-feather pillow, Adapter, Socket near the bed, Clothes rack

Entertainment & Family Services

Baby safety gates

Pool and Spa

Pool towels

Accessibility

Accessible by elevator
Standard Double Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Standard Double Room

Bathroom

Hairdryer, Towels, Private bathroom, Toilet, Toilet paper, Bathrobe, Shampoo, Body soap, Shower

General

Trash cans, Safe, Heating, Laptop safe, Hypoallergenic, Carpeted

Media & Technology

Cable channels, Radio, Satellite channels, Flat-screen TV

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room amenities

Non-feather pillow, Adapter, Socket near the bed, Clothes rack

Entertainment & Family Services

Baby safety gates

Pool and Spa

Pool towels

Accessibility

Accessible by elevator
Double Room with Garden View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Double Room with Garden View

Bathroom

Hairdryer, Towels, Private bathroom, Toilet, Toilet paper, Bathrobe, Shampoo, Body soap, Shower

General

Trash cans, Safe, Heating, Laptop safe, Hypoallergenic, Carpeted

Media & Technology

Cable channels, Radio, Satellite channels, Flat-screen TV

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

Garden view

Room amenities

Non-feather pillow, Adapter, Socket near the bed, Clothes rack

Entertainment & Family Services

Baby safety gates

Pool and Spa

Pool towels

Accessibility

Accessible by elevator
Family Room
Room Type: Family
Room Size: 24 m2
1 King bed(s) Bed
2 Sofa bed Bed
Family Room

Bathroom

Hairdryer, Towels, Private bathroom, Toilet, Toilet paper, Bathrobe, Shampoo, Body soap, Shower

General

Interconnecting room(s) available, Trash cans, Safe, Heating, Laptop safe, Hypoallergenic, Carpeted

Media & Technology

Cable channels, Radio, Satellite channels, Flat-screen TV

Living Area

Sitting area, Desk, Sofa

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

Garden view

Room amenities

Adapter, Non-feather pillow, Sofa bed, Clothes rack, Socket near the bed

Entertainment & Family Services

Baby safety gates

Pool and Spa

Pool towels

Accessibility

Accessible by elevator
Family Room
Room Type: Family
Room Size: 24 m2
1 King bed(s) Bed
1 Sofa bed Bed
Family Room

Bathroom

Hairdryer, Towels, Private bathroom, Toilet, Toilet paper, Bathrobe, Shampoo, Body soap, Shower

General

Interconnecting room(s) available, Trash cans, Safe, Heating, Laptop safe, Hypoallergenic, Carpeted

Media & Technology

Cable channels, Radio, Satellite channels, Flat-screen TV

Living Area

Sitting area, Desk, Sofa

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room amenities

Adapter, Non-feather pillow, Sofa bed, Clothes rack, Socket near the bed

Entertainment & Family Services

Baby safety gates

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

FAQ's

Is this Phönix Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phönix Hotel?

Check-in time for Phönix Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phönix Hotel have a swimming pool?

Yes, this Phönix Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phönix Hotel?

Best-rates for the Phönix Hotel starts from $169 per night with includes Internet, Toiletries, Balcony/Terrace, Hot Tub, Private Pool, Accessibility, Security/Safety, View, Restaurant, Entertainment, Business Services, Sports/Activities, Fireplace/Heating, Child Friendly, Laundry, TV, Transportation/Shuttle, Breakfast, Ocean View, Pet Friendly, Designated Smoking Area, Wheelchair Accessible, Oceanfront, EV Charge Station, Wellness Facilities, Bar, Parking, Guest Services, Spa, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Phönix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phönix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phönix Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phönix Hotel?

Based on the information reported by the owner or manager, the Phönix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phönix Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD169
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