Is this Novotel Lugano Paradiso pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Lugano Paradiso have a swimming pool?

Yes, this Novotel Lugano Paradiso has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Lugano Paradiso?

Best-rates for the Novotel Lugano Paradiso starts from $280 per night with includes Parking, Wheelchair Accessible, Security/Safety, Breakfast, Child Friendly, Laundry, Air Conditioner, Bedding/Linens, Bar, Guest Services, Restaurant, Entertainment, Kitchen, Pool, Business Services, Sports/Activities, Fireplace/Heating, Internet, TV, Balcony/Terrace, Accessibility, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Lugano Paradiso a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Lugano Paradiso wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Lugano Paradiso is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Lugano Paradiso?

Based on the information reported by the owner or manager, the Novotel Lugano Paradiso indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Lugano Paradiso?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Lugano Paradiso | Hotel in Paradiso

| 8.8 (635 Reviews) | 1 Bathroom

Paradiso Hotel | Novotel Lugano Paradiso

Hotel in Paradiso

Family-friendly hotel with a seasonal outdoor pool, near LAC Lugano Arte e Cultura
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and self parking.
Housekeeping is available on request.
Novotel Lugano Paradiso offers 96 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Towels

Bathtub or shower

Eco-friendly toiletries

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Guidebooks/recommendations

Free newspapers

Separate sitting area

Water-efficient showers only

Laptop-friendly workspace

Local maps

Electrical adapters/chargers

Desk

LED light bulbs

Bulk dispenser for toiletries

Laptop-compatible safe

Recycling

Soundproofing

Iron/ironing board (on request)

Eco-friendly cleaning products provided

Phone

Free local calls

Breakfast

1 poolside bar and 1 bar

Room service available

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 35 per person

1 restaurant

Coffee/tea maker

Free bottled water

Parking

Wheelchair-accessible parking available

Height restrictions apply for onsite parking

Electric car charging station on site

Self parking on site (CHF 23 per night; includes in/out privileges)

Accessibility

Visual alarms in hallways

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in stairways

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Wheelchair-accessible fitness center

Activities

Outlet shopping

Health/beauty spa

Bicycle rentals

Boat tours

Hiking/biking trails

Casino

Theme parks

Table tennis

Fitness center

Children's pool

Foosball table

Shopping

Bicycle rentals

Playground

Seasonal outdoor pool

Entertainment

Cable channels

32-inch LCD TV

General

Computer station

Conference space (1894 square feet)

Business center

Elevator

Water dispenser

Banquet hall

Front-desk safe

Vending machine

Free newspapers in lobby

French

English

Portuguese

German

Spanish

Italian

Vegetarian dining options

Smoke-free property

At least 80% lighting from LEDs

Games

Humane treatment of captive wild animals

Romance packages available

Reusable cups only

Annual offsets purchased for at least 10% of carbon footprint

No plastic coffee stirrers

Double-glazed windows

Biodegradable coffee stirrers

At least 80% organic food

No plastic soda bottles

Local artist showcase

Comprehensive food waste policy

At least 80% of food locally-sourced

No plastic water bottles

100% renewable energy

Locally-owned & organized tours & activities

Vegan dining options

No plastic drinking straws

Fireplace in lobby

Reusable tableware only

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Children's pool

Highchair

Snack bar/deli

Playground

Seasonal outdoor pool

Dry cleaning service

Change of towels (on request)

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Luggage storage

Concierge services

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Vegetable garden

Outdoor furniture

Terrace

Garden

Pool umbrellas

Pool sun loungers

Policies

Check-in

Check-in time starts at 3:00 pm contactless check-in available early check-in fee: chf 50 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available late check-out fee: chf 50 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for buffet breakfast: approximately chf 35 per person self parking fee: chf 23 per night (in/out privileges) pet fee: chf 30 per pet, per night service animals are exempt from fees early check-in fee: chf 50 (subject to availability) late check-out fee: chf 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of chf 30 per pet, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Katherine

Oct 5, 2025 05:10:51 PM

Review Score: 10

Summary: I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 Double Bed with Sofa bed, Non Smoking Room Size: 269.1 square feet m² 2 Double Bed and Twin Sofa Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Square feet - 269.1, Sofa bed, Square meters - 25, Extra bed count 1, Ping - 7.6, Bed count minimum 2, Bed count maximum 2
Superior Twin Room, 2 Twin Beds Room Size: 269.1 square feet m² 2 Twin Beds	General Ping - 8, Pet-friendly room, Number of living rooms 0, Square feet - 269.1, iPod docking station, Sofa bed, Square meters - 25, Rainfall showerhead, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Executive Room, 1 Double Bed with Sofa bed Room Size: 269 square feet m² 2 Double Bed and Double Sofa Bed	General Ping - 8, Pet-friendly room, Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Sofa bed, Square meters - 25, Extra bed count 1, Free cribs/infant beds, Bathrobes, Turndown service, Slippers, iPod docking station, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Room, 2 Double Beds, Non Smoking Room Size: m² 2 Double Beds	General No cribs (infant beds), Sofa bed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed with Sofa bed Room Size: 538 square feet m² 2 King Bed and Double Sofa Bed	General Pet-friendly room, Number of living rooms 0, Minibar, Square feet - 538, Number of bedrooms - 1, Sofa bed, Separate bedroom, Extra bed count 1, Free cribs/infant beds, Bathrobes, Square meters - 50, Turndown service, Slippers, Ping - 15.12, iPod docking station, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 Queen Bed, Accessible, Non Smoking Room Size: m² 1 Queen Bed	General No cribs (infant beds), Bed count minimum 1, Bed count maximum 1